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Frequently Asked Questions

How do I place an order?

Placing your order could not be easier. Simply follow these brief steps:

1. Search, choose and add your favourite audios to the shopping cart.
2. Select your payment method to complete your order.
3. You will receive a confirmation e-mail.

How can I change or remove what’s in my basket?

You can change the quantity or remove items in your basket just by clicking on the cart logo at the top right of website. Once in the cart, you remove any of the items or change the quantity at the side of each product. Simple .

How can I pay for my order?

We accept online payments with PayPal and Visa, Mastercard, and American Express debit and credit cards. Payment will be taken immediately, and in any event payment must be made before we dispatch the goods.

Why is my card being rejected?

Please make sure your card details are entered exactly as they are written on your card. Please also make sure that when entering your card and billing details, you only use numbers and letters.

When am I charged for the goods?

Payment will be taken immediately, and in any event payment must be made before we dispatch the goods.

What do you do with my details?

We take protection of your personal information very seriously and will never share your details with any third parties to allow them to send you marketing.

How do I know if you have received my order?

After you have paid for your order, you will receive an automatic generated e-mail confirmation from michael@hypnotherapist-birmingham.co.uk. Please check all your email folders including Spam folders to ensure you have received this.